Privacy Policy tng888 – Protection of Your Personal Data

1Information We Collect

Tng888 collects various types of personal information from users to ensure the platform operates safely, fairly, and efficiently. This data collection is conducted transparently and only for the purposes stated in this policy.

Information you provide directly:

• Full name as shown on official identity documents
• Active email address used for account communications
• Malaysian mobile number registered in your name
• Date of birth for age verification (18 years and above)
• National identity card number (MyKad) or passport for the KYC process
• Bank account or e-wallet details for deposit and withdrawal transactions
• Current residential address for identity verification purposes

Automatically collected information:

• The IP address of your device when accessing the tng888 platform
• Web browser type and operating system used
• Game session data including login and logout times
• Deposit and withdrawal transaction history within the platform
• Log of your gaming activity and betting selections
• Device information including phone model to detect unauthorized access

All information collected is necessary for operating the platform, preventing fraud, complying with Malaysian law, and providing you with a better experience.

2How We Use Your Information

Every piece of information we collect has a clear and lawful purpose. tng888 does not use your personal data for any purpose outside the scope stated below.

Tng888 also uses data in aggregate form (without identifying individuals) for internal analytics purposes to improve platform quality, develop new products, and understand overall usage patterns.

3Sharing Information With Third Parties

Tng888 does not sell or rent your personal data to any third party. However, in certain situations that are legally and operationally justified, we may share limited information with the following parties:

• Payment Service Providers: Transaction information is shared with registered DuitNow, FPX, and e-wallet providers to securely process your deposits and withdrawals.
• Game Software Providers: Game session data is shared with licensed game providers working with tng888 to ensure game integrity.
• Integrated KYC Services: Identity document information is shared with licensed identity verification platforms for KYC checks as required by law.
• Relevant Authority: tng888 will disclose required information to Malaysian authorities if ordered by a court, legal process, or valid law enforcement request.
• Strategic Partners for Verification: For phone number or email verification, we use trusted third-party OTP services that comply with international security standards.

All third parties we work with are required to sign data confidentiality agreements and adhere to data protection standards equal to or higher than those set by Malaysia's PDPA.

4Use of Cookies and Tracking Technologies

Tng888 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how the platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as login authentication, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform (e.g. most frequently visited pages) to help us improve platform functionality.
• Functional Cookies: Stores your preferences such as language settings and display preferences to provide a more personalized experience.
• Security Cookies: Helps detect suspicious login activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the tng888 platform and you may be unable to log in or use certain features.

5Data Retention Period

Tng888 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Malaysian law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active plus 7 years after account closure for financial regulatory compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• KYC Verification Data: Retained for 5 years after account closure, or longer if required by the relevant authorities.
• Security Logs: Retained for 90 days for security incident and fraud investigation purposes.
• Game Session Data: Retained for 3 years for dispute resolution and internal audit purposes.
• Support Communication: Retained for 2 years for reference and service quality improvement purposes.

Once the designated retention period has ended, your data will be securely deleted or anonymized so that it can no longer be associated with your identity.

6Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a tng888 user have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 business days.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data through your account panel or by contacting the tng888 support team.
• Right to Restriction of Processing: In certain situations, you have the right to request that tng888 restrict how we process your data while a dispute is being resolved.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request promptly.
• Right to Erasure: In certain circumstances permitted by law, you may request the deletion of your personal data. Such requests are subject to our data retention obligations under Malaysian law.
• Right to Data Portability: You have the right to request your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the tng888 privacy team at [email protected] with the email subject "Privacy Rights Request" along with your account number. All requests will be verified first to ensure the security of your account.

7Data Security and Protection Measures

Tng888 continually invests in high-grade security infrastructure to ensure your personal data is always protected. The following are the security layers we have implemented:

• 256-bit SSL/TLS Encryption: All communications between your device and tng888's servers are fully encrypted using the latest industry-standard encryption protocols.
• Stored Data Encryption: Sensitive data such as banking information and KYC documents are encrypted at rest in our database using AES-256 standard.
• Two-Factor Authentication (2FA): We offer 2FA for all user accounts as an additional layer to prevent unauthorized access.
• 24/7 Security Monitoring: The tng888 IT security team continuously monitors all system activity to detect and respond to any security threats.
• Internal Access Controls: The "least privilege" principle is applied — staff can only access data necessary for their role, and all access is recorded in audit logs.
• Regular Penetration Testing: tng888 conducts regular third-party security testing to identify and close any system vulnerabilities before they can be exploited.

While we take all reasonable measures, no online system is 100% guaranteed. We encourage you to also take personal security steps such as using a strong password and not sharing your login credentials.

8Cross-Border Data Transfer

In the operation of the tng888 platform, there are situations where your personal data may be processed or stored on servers located outside Malaysia. This occurs in the following contexts:

• Use of cloud computing services whose physical servers may be located in various locations
• Integration with international game providers based outside Malaysia
• Use of multi-timezone customer support services

In all cases of cross-border data transfers, tng888 ensures that adequate protections are in place, whether through contractual standards, compliance with data protection laws at the destination, or safeguards equivalent to Malaysia's PDPA.

9Privacy Policy Changes and Contact Us

Tng888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technology, legal requirements, or other relevant factors. When we make significant changes, we will:

• Sending email notifications to all active registered users
• Displaying a prominent notice on the platform's home page for 30 days
• Updating the "Last Updated" date at the top of this document

Your continued use of the tng888 platform after the effective date of any policy changes indicates your agreement to the updated policy. If you do not agree with the changes made, you have the right to close your account by contacting our support team.

For any inquiries, concerns, or requests related to privacy and data protection, you may contact tng888's Data Protection Officer at: